Returns & Exchanges
At edenrobe, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a flexible 10-day exchange and return policy for unworn items with original tags intact.
Initiate Request
Contact our customer support team via email or WhatsApp within 10 days of delivery to register your return or exchange request.
Pack the Items
Securely place the unused garment back into its original packaging, ensuring all brand tags and the original invoice are included.
Courier Dispatch
Send the package back to our designated warehouse address through a traceable courier service of your choice.
Quality Inspection & Refund
Once our team verifies the item's condition, we will process your exchange or issue a refund via bank transfer or store credit within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing